Frequently Asked Questions
Find answers to common questions about RoboAI
What is RoboAI?
RoboAI is a cutting-edge platform that combines artificial intelligence and robotics to provide intelligent automation solutions for businesses. We offer everything from AI-powered analytics to robotic process automation (RPA) tools designed to streamline your operations.
How do I get started with RoboAI?
Getting started is easy. Simply visit our pricing page to choose a plan that fits your needs, or contact our sales team for a custom enterprise solution. Once signed up, you'll have access to our dashboard, documentation, and support resources to help you integrate our services.
Is there a free trial available?
Yes, we offer a 14-day free trial for our standard plans. No credit card is required to start. The trial gives you full access to core features so you can evaluate how RoboAI fits your workflow.
What kind of support do you offer?
We provide email support for all plans, with response times typically within 24 hours. Enterprise customers receive priority support, dedicated account management, and 24/7 phone support. All users also have access to our knowledge base, video tutorials, and community forum.
Is my data secure with RoboAI?
Absolutely. We take data security seriously. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are compliant with GDPR, CCPA, and SOC 2 Type II standards. You can read more about our security practices in our Privacy Policy.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from your account settings. If you cancel, you will not be charged for the next billing cycle, and you will retain access to your paid features until the end of your current subscription period.
Do you offer custom enterprise solutions?
Yes, we specialize in tailoring our AI and robotics solutions to meet the unique needs of large organizations. Our enterprise offerings include on-premise deployment, custom integrations, SLAs, and dedicated infrastructure. Please contact our sales team to discuss your requirements.
How do I contact support?
You can reach our support team by emailing support@roboai.com. For enterprise customers, phone support is available 24/7. You can also use the chat widget on our website during business hours (9 AM - 6 PM EST, Monday to Friday).